Buyer beware - lousy CS lousy product and worthless warranty - this review is not incentivized
AngryAshley
10/31/2024
I will start by saying that most of these reviews are marked as Incentivized Reviews. That should be your first RED FLAG.If I could give 0 stars for my purchase, I would.Last year we purchased this unit and it seemed to work, until just under one year from purchase, it showed an EC error code. They sent a replacement because I was within the one year limited warranty. The replacement worked for less than a month before having the same EC error code. I used the chat function on their website to get a replacement for the replacement. Well, what they don't tell you is that the warranty of the replacement is based on the ORIGINAL date of purchase from the ORIGINAL unit. This was only explained to me in the chat feature with a CS agent. I have twice now to asked for that information in writing, and all I get are templated responses and "my hands are tied". If you search on Reddit you can find many angry customers who went through the same exact issue. So even if they do one day agree to send me a third replacement, which they have not, what's the point? Replacing junk with junk.Beware that Frigidaire and Electrolux used to be fabulous companies with great products. It is NOT the case any more. DO NOT BUY
Originally posted on frigidaire.com
No, I do not recommend this product
Great Appliance
Jesse5
10/29/2024
Dehumidifier is easy to use, quiet and efficient.
Originally posted on frigidaire.com
Yes, I recommend this product
New Dehumidifier
Roger8
10/24/2024
We live in Atlanta and need a basement dehumidifier half the year. We received this one just in time to NOT use it. It worked fine for a couple days after we got it, but it is off now til spring. We have used GE units but they only last one year. This Frigidaire has good reviews and I have high hopes that it will last several years.
Originally posted on frigidaire.com
Yes, I recommend this product
Buy this workhorse!
Goldiepine
10/23/2024
We bought a dehumidifier from another company this spring, but it never did work properly and finally totally quit. We put this Frigidaire in our basement in Illinois this fall, and it removed the excess humidity within a few days. It is now easily keeping up with the job.
Originally posted on frigidaire.com
Yes, I recommend this product
Durable
Affi
10/21/2024
Have been using for the basement and do notice a change in air SmellAnd feel of the basmentDidn™™t realize there was so much moisture until saw the full bucket of water
Originally posted on frigidaire.com
Yes, I recommend this product
10/20/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Frank j F
10/14/2024
Works as advertised. Does the job and I am thinking of purchasing another one.
Originally posted on frigidaire.com
Yes, I recommend this product
A workhorse so far
Vasco
10/13/2024
After our second GE dehumidifier died (4 years each), we bought this Frigidaire. You can tell they put more thought into the design, and so far it works very well.
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier 50 quarts/day
Roy101
10/12/2024
Purchased from Home Depot, free delivery, easy set up, with garden hose to drain, up running and operating as designed. Easy and efficient.
Originally posted on frigidaire.com
Yes, I recommend this product
My 18 year old Frigidaire works perfectly; adding a 2nd
Truewilson
10/11/2024
First, I should note that I am remodeling my kitchen and will move my perfectly working 18 year old Frigidaire refrigerator to my basement and will continue to use it. I bought the new one because I am remodeling my kitchen. I chose a new Frigidaire because of my new refrigerator of my positive experience with the existing one and also because the freezer design is far superior to the competitors models.
Originally posted on frigidaire.com
Yes, I recommend this product
Midnight13
10/10/2024
Totally satisfied. It is maintaining the humidity perfectly.
Originally posted on frigidaire.com
Yes, I recommend this product
GETS THE JOB DONE
Dorothy123
10/7/2024
This machine is efficient and quickly brings down the humidity.
Originally posted on frigidaire.com
Yes, I recommend this product
So far so good...only 1 month in
10/1/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier does what it™™s supposed to but would like it to be more vonsustent
Kesharney
10/1/2024
This dehumidifier works fine, but instead of consistently draining the water into a drain, it fills completely then dumps all at once. I would™™ve preferred that the water pumps directly to the drain, rather than collecting first. The collection tank is just another place for mildew to collect.
Originally posted on frigidaire.com
Yes, I recommend this product
Wore the first one out
MrsSW
9/30/2024
This is my second Frigidaire 50 pint dehumidifier with pump. I purchased it because the first did so well. The highest praise one can give an appliance is that it does what it is designed to do, and this Frigidaire does what it is designed to do. I can't ask any more than that.
Originally posted on frigidaire.com
Yes, I recommend this product
FFAP5034W dehumidifier is working as it should
Minnetonka Eric
9/21/2024
I've had the FFAP5034W running for about a week now. It has been running as it should, cycling on and off, pulling water out of the basement air and pumping it out the drain tube.
Originally posted on frigidaire.com
Yes, I recommend this product
Time will tell
JimGD
9/18/2024
This is the fourth dehumidifier we've had in eight years but really three as the first one died aftrer a year and was covered by warranty. None seem to last more than 3 years.
Originally posted on frigidaire.com
Yes, I recommend this product
Very well designed
jusa
9/18/2024
Excellent unit, the pump feature is great and works as advertised
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire 50 pint dehumidifer
LMonte
9/15/2024
Good model. Only complaint is when emptying the full bucket. Handle is in an awkward spot and not easy to grab and take out. Needs to have the handle revamped so it's easier to get bucket out.
Originally posted on frigidaire.com
No, I do not recommend this product
Glad I bought this
UncleBob
9/13/2024
Sleek styling, fairly quiet, works great!
Originally posted on frigidaire.com
Yes, I recommend this product
Working like a charm
small town owner
9/9/2024
I returned another brand of dehumidifier that gave out after 2 weeks. This one works beautifully for a combo basement/entry space.
Originally posted on frigidaire.com
Yes, I recommend this product
Good dehumidified!
Georgethehandyman
9/7/2024
Runs perfect, quiet and efficient.
Originally posted on frigidaire.com
Yes, I recommend this product
Seedonn
9/6/2024
It works great I would recommend it.
Originally posted on frigidaire.com
Yes, I recommend this product
Easy to setup, quiet, and works!
Elneenthemachine
9/2/2024
This dehumidifier has done a fantastic job of pulling tons of moisture out of the air in our basement, and having the pump means we can just let it run and not worry about dumping it out all of the time!
Originally posted on frigidaire.com
Yes, I recommend this product
rm5802
9/1/2024
Solved our issue of excessive humidity starting the first day of use. An added bonus is that we use the water produced to water our plants. I highly recommend this product
Originally posted on frigidaire.com
Yes, I recommend this product
Pete24
8/30/2024
The dehumidifier works great! It was easy to set up and operate.
Originally posted on frigidaire.com
Yes, I recommend this product
Hoping they've fixed longevity issues
Water Power Living
8/28/2024
This is a well constructed dehumidifier but.... it's the second one i've purchased, the first one died after 1year and 10 months. It was out of warranty so there was no help from Frigidaire. If you purchase from Amazon, buy the extra warranty.
Originally posted on frigidaire.com
No, I do not recommend this product
Solid machine
ericeberg
8/27/2024
Does the job and pump works great. I have it going into my condensate pump which handles pumping the water out of the house. Previous unit ran for 3 years almost non-stop without issue.
Originally posted on frigidaire.com
Yes, I recommend this product
Impressed with the features
mayberry79
8/26/2024
I live in FL so I need to run a dehumidifier pretty much all day in my main living space. I needed one with a pump so I don't have to remember to empty the bucket when it is full. I have been very pleased with this product! I love all the features that my 2 other dehumidifiers (other brands) did not have. The wheels on this are great and make it easy to maneuver. The handle on top is also a nice add to help in moving it around. I LOVE the red floater that helps show where the water line is in the fill bucket- this is genius! I always had a hard time seeing the water line on my other ones. The fill bucket top is mostly closed which helps reduce spills when carrying it to empty it out. Just a lot of little details that really make this a standout product. Even the pump drain line has a marking to know if you have put it in far enough! So far it is working well. Similar noise level as other brands except the pump is actually not even noticeable when it is working. The real test will be the test of time as dehumidifiers notoriously conk out pretty fast. Fingers crossed that I can get several years out of it.
Originally posted on frigidaire.com
Yes, I recommend this product
So far works great
Jata
8/26/2024
This is a replacement for a 4 month old unit. Took 1 month and help from better business bureau to receive replacement.Unit working great for the week I have owned it. Hopefully it continues to work this good. Only complaint would be very noisy.
Originally posted on frigidaire.com
Yes, I recommend this product
Great dehumidifier
Susan860
8/26/2024
This 50 pint dehumidifier dried out my very damp basement in two days and was able to keep the relative humidity at a comfortable 45%. I am draining the water runoff into my sump pump. However, this unit is equipped with its own pump if you need to Discharge the water up and out of the basement. I was amazed how quiet the unit is on the low fan setting. As expected when the relative humidity reached the setpoint the unit turns itself off so it is totally quiet until dehumidification is needed again.
Originally posted on frigidaire.com
Yes, I recommend this product
Dry & quiet
TennesseeJack
8/25/2024
Very good appliance. I bought a more-expensive, off-brand Chinese dehumidifier from Lowes that leaked right out of the box! Promptly returned it and sought an American brand. This dehumidifier works great! It's relatively quiet and reduced humidity rapidly. I like the options of continuous drain or pumped drain too. Highly recommended!
Originally posted on frigidaire.com
Yes, I recommend this product
Very Quiet and Efficient Dehumidifier
Ron258
8/24/2024
This is much quieter than other dehumidifiers I have owned. This is the second one I have bought- the first is still working well. I had bought a Midea unit a year ago that broke and was just out of warranty and the company refused to repair or replace. The pump feature is very convenient so I don™™t have to empty the bucket by hand. My only complaint is the humidistat is not very accurate but I bought a separate one for $12.
Originally posted on frigidaire.com
Yes, I recommend this product
Warranty replacement for defective unit
Steelfan
8/22/2024
So far this warranty replacement is functioning well. Hopefully my previous experience with reliability/dependability will improve my opinion of the product. I appreciate the warranty replacement, but I must say that the process was very cumbersome.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Dehumidifier
Paultkid
8/18/2024
Definitely happy with my new dehumidifier. A friend recommended it, they purchased one too.
Originally posted on frigidaire.com
Yes, I recommend this product
Absolutely Awesome!
Carl5
8/18/2024
This dehumidifier one of the most efficient units I have ever purchased.
Originally posted on frigidaire.com
Yes, I recommend this product
Mitch1953
8/17/2024
works well, I love it.
Originally posted on frigidaire.com
Yes, I recommend this product
Works Great! (So far...)
Besley
8/16/2024
This unit is a replacement for an earlier unit that lasted two years. And just like the previous one, this unit does a fantastic job. Reasonably quiet, shuts off once the basement reaches 45%, all you could ask. I just wish they would last longer!
Originally posted on frigidaire.com
Yes, I recommend this product
G8920
8/8/2024
It collects a lot of moisture from my basement
Originally posted on frigidaire.com
Yes, I recommend this product
Fantastic Dehumidifier
Sethmarc
8/5/2024
I recently bought the Frigidaire 50 Pint Dehumidifier from P.C. Richards, to replace my old one that broke down from another company. I must say that this one is great! I love the pump that pumps the water up and out into our "slop-sink", which I love - especially not having to empty the container daily! This machine is also very quiet, which is a wonderful feature. I would recommend this Dehumidifier to anyone. Kudos and Five Stars to Frigidaire for such a terrific product!!
Originally posted on frigidaire.com
Yes, I recommend this product
DEHUMIDIFIER
CODBQ
8/2/2024
Working exceptionably well .
Originally posted on frigidaire.com
Yes, I recommend this product
Quiet and efficient Dehumidifier
Renzo7
8/1/2024
I™™ve had a couple of different brands in recent years and this Frigidaire model has worked the best. Quiet, reliable, and pumps water out.
Originally posted on frigidaire.com
Yes, I recommend this product
Great salesman
Great salesman
7/28/2024
Salesman was extremely nice and informative. I™™m glad I decided to go to P.C. Richard and will do so in the future for any other appliances I need.
Originally posted on frigidaire.com
Yes, I recommend this product
Perfect™¦but don™™t read the directions
Retired old lady
7/27/2024
I bought this dehumidifier several weeks ago and it has worked perfectly. It™™s in my large, basement family room, which no longer feels damp or musty. I really like being able to set the humidity level I want and it clicks on/off perfectly. However™¦then I decided to attach the hose and turn on the pump to automatically drain the water (emptying the bucket manually is easy but it™™s heavy, and my laundry room sink is close enough to run the hose to, so I figured the machine could do the work for me ??)The issue is that the directions in the manual refer to a ™grey ring™ which needs to be ™pressed™ while removing the plug from the back of the machine™¦.and NOTHING on the back of my unit is grey. Everything is white. In trying to ™press™ one piece while also pulling the plug, I completely destroyed both the plug and the collar it fits into.Good news - at that point I could insert the hose and turn on the pump. It works perfectly! Bad news - I no longer have a functional plug if I ever need to stop using the pump and remove the hoseGood news - Frigidaire employee Eddie (at Frigidaire itself, not the parts company they refer you to) was AWESOME both on the phone and via email. My manual is from the previous version of this unit™¦..he had newer design info which matches my unit, and identified the parts I had mangled. They are now ordered and I expect to have them soon. Side note - using the pump works perfectly, but the pump is just a little louder than the normal fan noise from the machine. However, it only pumps when the bucket is full, then doesn™™t pump again until the bucket is full again™¦and if I hear the change in sound I kind of like knowing that it™™s working!Love the unit, loved the customer service™¦.but don™™t trust the manual!!!
Originally posted on frigidaire.com
Yes, I recommend this product
So far so good
7/26/2024
Originally posted on frigidaire.com
Yes, I recommend this product
So far.only - just a few weeks in...
Rusty Mertz
7/21/2024
It has been a few weeks now and this unit has effortlessly kepy my very damp basement dry. Possibly a touch quieter than the similar unit it replaced, which lasted only three years. Having read the numerous reviews of quick product failures, I purchased a long term serice contract. We will see. For the first few weeks, it has performed up to 5 star level. I have to admit I am fully expecting to be disappointed by quick product failure and problems with getting the issue addressed - based only upon the numerous reviews I have read reporting such issues.
Originally posted on frigidaire.com
Yes, I recommend this product
50 pint dehumidifier.
ddegrego
7/20/2024
Fantastic product lowering the whole basement humidity to 40%
Originally posted on frigidaire.com
Yes, I recommend this product
Seems to be working really well!
ngv2
7/17/2024
I have had the Frigidaire dehumidifier set up in my basement for several weeks and it seems to be working very well! It was very easy to set up using the internal pump and a hose going into my sump pump. It is very quiet, and the basement feels very dry, so I'm very pleased! What else can I say? It was easy to set up, it works well, it purifies the air, and it's quiet! It is also very nice looking!
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Talar923
7/17/2024
It is great product works very well in out 800 sq feet basement
Originally posted on frigidaire.com
Yes, I recommend this product
finally a dehumidifier that works!
ChuckG81
7/16/2024
Just replaced a 5 year old Frigidaire dehumidifier that actually started giving out a few years ago. I've gotten more moisture out of the air in the first day with new unit than in the past year with the older unit. It's very quiet and really moves a lot of air. I'm concerned about the longevity of this unit - not because of the brand, just because these things never seem to last more than a few years. we'll see. One minor complaint: when it fills up, it's filled right to the very top. Hard to remove the bucket without spilling water. Otherwise, happy so far, though.
Originally posted on frigidaire.com
Yes, I recommend this product